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Issue Reporting
If you are in need of immediate assistance please dial 1.800.335.3848. If you reach our auto attendant please leave us a detailed message. You may rest assured as we constantly monitor our message center and may start investigating your issue prior to returning your call.
You may also login to your account at any time to submit support requests and monitor progress.
In case of datacenter emergencies we will notify our clients via email or on our website. We will send notifications about any scheduled maintenance in advance to give our clients enough time to prepare for planned outage. Our scheduled maintenance is designed for minimal downtime and will usually take a very short time to complete, however unforseen circumstances may occur and the downtime may be affected as a result.
Our datacenter is staffed 24/7 and all support requests will be handled as soon as they are received.
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Our Services
Our services are geared towards a changing business with added infrastructure for high availability and 24/7 support.
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